Right of withdrawal

Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party, other than a carrier and designated by you, took possession of the goods. In order to exercise your right of revocation, you must inform us, Miller Custombike GmbH, Königstraße 1a, 91086 Aurachtal/ Münchaurach, Tel. 0049 (0)9132 7453 80, Fax: 0049 (0)9132 7453 81, Web.:info@.miller-custombike.de, by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of withdrawal

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us Miller Custombike GmbH, Königstraße 1a, 91086 Aurachtal/ Münchaurach, Germany, immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. The deadline is deemed to have been met if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods which is not necessary for checking their condition, properties and functioning.

Sample cancellation form

If you want to cancel the contract, please fill out  this form  and send it back to us.